CoreCOLLECT

CoreCOLLECT

CoreCOLLECT is an intuitive, browser-based user interface reducing training time and speeding collectors’ time to productivity. This functionality, coupled with the application’s embedded security, enables lenders to provide third party collection agencies located in distant locations and time zones access to all cases assigned to them.
Integrate Easily with CoreISSUE
Queue Assignment
Flexible Payment Controls and Schedules
Customizable Workflows
Flexible Payment Controls and Schedules

Hundreds of configurable parameters enable supervisors to develop a broad range of payment variances, multiple grace days and prepayments against promise to pay records recorded in CoreCOLLECT.

Multiple payment schedules can be created on a single account. Each schedule can have a unique frequency, term and payment amount.

Customizable Workflows

Actions taken by collectors can be fully scripted and automated by the lender, ensuring shorter training periods and more consistent business processes.

Workflow setups support the use of any system variable. Scripts may be used to train new collectors or present key information to more experienced collectors, and quickly modified whenever needed.

Integrate Easily with CoreISSUE

CoreCollect integrates seamlessly with CoreISSUE and provides a built-in tool to communicate updates between the two interfaces.

Build workflows and queue assignments around the type of card product collected on

Queue Assignment

Accounts can be segmented into queues based on the evaluation of more than 50 variables.

Collectors can also be assigned to collection queues according to their individual skill-set and experience. New queues can be created and collectors reassigned to a different queue in real-time.

CoreCOLLECT�s automated restructuring facility enables accounts to be re-assigned to a different queue as conditions change; resulting in a continuous refinement of collection strategies.

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